Booking & Cancellation Policy

Booking Policy

To avoid disappointment we recommend you book your treatment in advance.

Please arrive 10 minutes before your treatment to fill in your consultation form.

A credit card number is requested for all treatments to secure your booking – this will not be charged until the day of your treatment.

Late arrival may mean we are unable to honour your booking, or your treatment time may need to be reduced – the full treatment cost will still apply.

Cancellation Policy

We request a minimum of 12 hours notice to cancel or change a booking.

If you fail to show up for your appointment the full treatment value will be applied. This also applies for gift vouchers.

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